Shipping & Delivery

Delivery

We offer FREE shipping anywhere in the world except if your order contains just fragrance items. (To find out why, read our section on Fragrances below.)

You get the track number for the package within 24 hours after 100% prepayment. All parcels are insured against loss and damage. You can also check the status of Your order via our website at any time.

All parcels are insured against loss and damage.

 

Approximate delivery times

Ship to:
Stock:
Worldwide
Types of delivery
Type of delivery Estimated delivery time Price

All shipments are insured against damage and damage (in the event of an insurance event, we issue a refund)

Fragrances

Fragrances are considered to be "dangerous goods" so we are required to comply with international airfreight guidelines for shipping. This greatly increases our shipping costs so we must charge a small fee for fragrance-only orders.

* We charge 10% of the total amount of your fragrance-only order, up to US$10.00. To qualify for free shipping simply add a skincare or makeup product to your order.

Most delivery delays are due to unavoidable customs checks or because no one is home to sign for the delivery. We will refund the extra charge for orders held in customs, but not for delays due to lack of a signature.

VAT, taxes and duties

We ship to over 200 countries worldwide.

Over 90% of orders are delivered without additional customs charges, especially in USA, Australia and New Zealand.

Unfortunately, we do not refund the cost of customs duties.

Our publications

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Top Working Ways to Deal with Post-COVID Hair Loss

Suffering from hair shedding after Covid? You’re not alone in this battle. Learn how to improve your hair with supplements and hair healing products.

Seven Steps To A Flawless Christmas Makeup

Seven Steps To A Flawless Christmas Makeup

Christmas day is the busiest period of the whole year. With the never-ending fuss, it seems almost impossible to look radiant from dusk till dawn. However, the magic is possible if follow the steps of our easy checklist.

Living with Dry Hair: Solutions For Most Common Issues

Living with Dry Hair: Solutions For Most Common Issues

Dryness of hair can be a true nightmare. It requires more than just regular cleaning and cutting. Want to build a healthy routine for dry hair? Check our guide!

Julia Miller
Hello! If you have any questions, write to me, I will be happy to answer the question.
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